GDPR Compliance Policy
Last Updated: 07/09/2024
1. Introduction :
Welcome to TVMediaVOD.com. We are committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal information, as well as your rights under GDPR.
2. Data Controller :
TVMediaVOD.com is the data controller for the purposes of GDPR. If you have any questions about how we handle your personal data, please contact us:
TVMediaVOD.com
Email: support@iptvpandora.com
Address: Generali-Arena, Horrpl. 1, 1100 Wien, Austria
3. Personal Data We Collect :
We collect and process personal data about our users to provide our services such as account creation, subscription management and customer support. The Personal Information we collect may include your name, email address, phone number, billing information and other information you choose to provide to us.
4. Purpose and Legal Basis for Processing :
We process personal data for the following purposes, and our legal basis for processing includes:
– To Provide and Manage Our Services : To fulfill our contract with you, manage your account, and provide customer support.
– To Improve Our Services : To analyze usage patterns and improve our website and services, based on our legitimate interests.
– To Communicate with You : To send you updates, newsletters, and promotional offers, with your consent or based on legitimate interests.
– To Comply with Legal Obligations : To meet legal requirements and respond to lawful requests for information.
5. Data Retention :
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or as otherwise required for the establishment or defense of legal claims.
6. Data Security :
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure.
7. Data Sharing :
7. Data Sharing
We may share your personal data with :
– Service Providers : Third-party vendors who assist us in operating our website, processing payments, or providing customer support.
– Legal Authorities : When required by law, or to respond to legal processes or enforce our policies.
– Business Transfers : In the event of a merger, acquisition, or sale of assets, where your data may be transferred to the new entity.
8. Your Rights :
Under GDPR, you have the following rights regarding your personal data:
– Right to Access : Request a copy of the personal data we hold about you.
– Right to Rectification : Request correction of inaccurate or incomplete personal data.
– Right to Erasure : Request deletion of your personal data, subject to certain conditions.
– Right to Restriction : Request restriction of processing your personal data under certain circumstances.
– Right to Data Portability : Request transfer of your personal data to another organization or directly to you, in a machine-readable format.
– Right to Object : Object to processing based on legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent : If processing is based on consent, you may withdraw your consent at any time.
To exercise your rights, please contact us at support@iptvpandora.com . We will respond to your request within the timeframes required by GDPR.
9. Complaints :
If you believe we have not complied with GDPR or your data protection rights, you have the right to lodge a complaint with the relevant data protection authority in your country.
10. Changes to This Policy :
We may update this GDPR Compliance Policy from time to time. Any changes will be posted on this page, and we will notify you if the changes are significant. Your continued use of our website after changes constitutes acceptance of the revised policy.
11. Contact Us :
If you have any questions or concerns about this GDPR Compliance Policy, please contact us at:
TVMediaVOD.com
Email : support@iptvpandora.com
Address : Generali-Arena, Horrpl. 1, 1100 Wien, Austria